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Problem Solving

Learning problem-solving techniques is a must for working professionals in any field. No matter your title or job description, the ability to find the root cause of a difficult problem and formulate viable solutions is a skill that employers value. Learning the soft skills and critical thinking techniques that good problem solvers use can help anyone overcome complex problems.

 

The Problem Solving Process with Zipline

 

The 7 Steps of IT Troubleshooting

When trying to solve problems, Google is your most important tool. Google acts as a gateway to the entirety of human knowledge once you learn how to use it properly. The best advice for anyone trying to get good with computers is learn how to use Google.

Solve Any Computer Problem Using Google

 

Please print, fill and submit the following test to your instructor.

Test - Problem Solving.pdf